6 to 8 Years Relevant Experience
Key Skills & Expertise:
- L2+ support activities and troubleshooting.
- Expertise in Configuration Management, Application Packaging, PowerShell, and VB Script.
- Good-to-have: Hands-on experience with Admin Studio tool, along with strong communication, problem-solving, and documentation skills.
Roles & Responsibilities:
- Converted existing NSIS Installer packages to InstallShield InstallScript MSI projects.
- Sequenced applications for a virtual environment using Microsoft App-V 5.0.
- Engaged with primary requesters to gather requirements, analyze, design, develop, test, and implement solutions.
- Created custom actions within MSI to ensure applications comply with company standards.
- Provided strategic recommendations on complex IT architecture issues.
- Ensured quality assurance of each application, adhering to company standards.
- Collaborated with end-users to troubleshoot issues with packaged applications.
- Worked extensively with Orca to edit MSI tables and merge modules.
- Developed VB Scripts for custom actions, created components, and linked them with required features.
- Automated silent installations for seamless software distribution.
- Created, tested, and virtualized applications, while analyzing and resolving application errors.