Job Descritpion of Genesys Developer
6 to 8 Years Relevant Experience
- Extensive knowledge in troubleshooting and log analysis of Genesys SIP, URS,ORS,GVP and eServices components.
- Strong experience in Genesys routing development experience.
- Should know how to troubleshoot Genesys application logs.
- Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
- Knowledge of SIP Protocols and SIP Messages.
- Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.
Required Skills for Genesys Developer Job
- Genesys SIP
- URS
- ORS
- GVP and eServices Components
Our Hiring Process
- Screening (HR Round)
- Technical Round 1
- Technical Round 2
- Final HR Round
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