4 to 6 Years Relevant Experience
Google Workspace Management:
- Administer and maintain Google Workspace services, including Gmail, Google Drive, Google Calendar, Google Meet, Google Chat, and other associated applications.
- Configure and optimize Google Workspace settings to meet the organization's specific needs.
- Monitor and manage user accounts, groups, and permissions.
- Google Apps Manager.
- Data Migrations.
Security and Compliance:
- Implement and maintain security best practices to protect sensitive data and ensure compliance with data privacy regulations.
- Manage access controls, authentication, and authorization within Google Workspace.
Integration and Customization:
- Integrate Google Workspace with other third-party applications and services as needed.
- Create and manage custom scripts, apps, and workflows to enhance productivity and streamline processes.
User Support and Training:
- Provide technical support to end-users, including troubleshooting issues, resolving technical problems, and assisting with user training.
- Create and maintain documentation and training materials for Google Workspace users.
Monitoring and Reporting:
- Monitor system performance and usage, proactively identifying and resolving issues.
- Generate reports and insights on Google Workspace usage and performance for management.
Qualifications:
- Bachelor's degree or a related field.
- 5-10 years of experience Google Workspace management and support.
- Proficiency in Google Workspace services and associated tools.
- Strong understanding of cloud-based collaboration and productivity tools.
- Knowledge of security best practices and compliance within Google Workspace.
- Experience with scripting and automation using Google Workspace APIs (Additional requirement).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.