6 to 8 Years Relevant Experience
Role Expectations:
We are looking for an experienced HPE Automated Assurance Specialist to join our team. The ideal candidate will be responsible for implementing, managing, and optimizing HPE Automated Assurance solutions to enhance IT infrastructure reliability, performance, and efficiency. Working knowledge of IBM Netcool suite of products is a plus. Let me know if you'd like any refinements!
Must-Have Skills:
- Proficiency in HPE Automated Assurance, including deployment, configuration, and optimization.
- Experience with IBM Netcool suite of products.
- Strong understanding of IT infrastructure, including servers, networks, and cloud environments.
- Hands-on experience with scripting languages such as Python and PowerShell, along with automation tools.
- Knowledge of deploying HPE Automated Assurance in cloud infrastructure environments like GCP, AWS, or Azure.
- Familiarity with IT Service Management (ITSM) processes and tools.
- Excellent analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to collaborate effectively in a team-oriented environment.
Key Responsibilities:
- Migration of legacy fault Mgmt. Setup (Netcool Omnibus) to HPE AA solution.
- Implementation & Configuration: Install, configure, and integrate HPE Automated Assurance solutions into the GCP infrastructure.
- Monitoring & Optimization: Develop and deploy monitoring strategies to proactively identify and resolve issues within the Cloud IT environment.
- Automation: Design and implement automation workflows to streamline IT operations and improve efficiency.
- Incident Management: Respond to and resolve incidents identified by the HPE Automated Assurance system, working closely with other IT teams to ensure timely resolution.
- Performance Analysis: Analyse system performance data to identify trends, bottlenecks, and areas for improvement.
- Documentation: Create and maintain comprehensive documentation of the HPE Automated Assurance system configurations, processes, and procedures.
- Training & Support: Provide training and support to IT staff on the use and capabilities of the HPE Automated Assurance system.
- Collaboration: Work closely with other IT teams, vendors, and stakeholders to ensure alignment and integration of assurance solutions with business needs.
- Compliance & Security: Ensure compliance with relevant standards, policies, and regulations, and support security
initiatives as per the best practices adopted across organizations to protect IT infrastructure and application.