Apply for Intelligent Video Surveillance Analyst Job

6 to 8 Years Relevant Experience

• Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune.
• Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
• Remotely configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
• Provide Tier 3 support for video conferencing systems, troubleshooting and resolving complex issues promptly. You will work with manufactures such as Logi, Crestron, App space, etc.
• Collaborate with Tier 1 and Tier 2 support teams to ensure effective escalation and resolution of technical problems.
• Problem management of platform and large-scale device issues. Work with OEMs and manufactures to resolve and deploy updates/fixes.
• Demonstrate proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.
• Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
• Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
• Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
• Understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc.
• Understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc.
• Expertise on E911, Free/Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services.
• Resource Account Provisioning, Decommissioning, Hiding any Room from GAL.
• Knowledge of Active Directory Users and Computers.
• Knowledge around networks with respect to VLAN.
• Experience with Executive Level of Support with respect to Video Conferencing.
• Ability to provide make-shift solutions to facilitate large meetings.
• Understanding around the latest technologies with respect to Meeting Rooms and the market standards.
• Understanding around the usage of DSP and Modulation with the equipment.
• Good knowledge around PowerShell Scripting and Microsoft Defender / Intune.
• Should have good communication skills to be able to communicate within the team and should have a methodological approach to develop configurations alongside different stakeholders and vendors.
• Liaise with vendors and service providers to manage procurement, installation, and support of video conferencing equipment and services.
• Must have experience with deployment mechanisms for Microsoft Teams Room Systems along with Vendor Coordination.
• Must be able to communicate on the Technical Front around the requirements for main.