Apply for System Center Operations Manager Job

8 to 10 Years Relevant Experience

• SCOM SME will be responsible for collaborating with Windows/Linux Infra team for monitoring solution to determine requirement for monitoring solution.
• He/ She will be responsible for supporting the System centre components including Configuration Manager, Service manager and provide problem solution for SCOM components and related custom scripts.
• The main objective of this position is to deliver Infrastructure support by supporting the monitoring team to effectively react to IT Events and IT Incidents.
• Perform Administrative Tasks and provide application support.
• Fine-tuning of configuration to maintain performance and functionality of the monitoring solutions in place.
• Follow market standard for keeping applications up-to-date.
• Manage Customer satisfaction through effective communication & managing customer expectation.
• Utilize verbal and written communication skills to maintain accurate system documentation and provide trainings if required.
• Responsible for all System Center Operations Manager (SCOM) applications and Infrastructure.
• Subject-matter expert on Enterprise class monitoring systems, including System Center Operations Manager.
• Managed migration from System Center Operations Manager 2016\2019 to Operations Manager 2022.
• Designed and Implemented SCOM 2019\2016 environment with multiple management groups monitoring.
• Implemented and configured standard Microsoft Management packs: Active Directory, SharePoint, Exchange, SCCM, IIS, SQL, Windows Server etc.
• Basic Knowledge of Azure and AWS.
• Implemented and configured 3rd party Management Pack: e.g. URL Genie.
• Deployed SCOM 2019 to cater REHL/Windows Monitoring Requirement.
• Applied SCOM UR Patches per the Microsoft release.
• Creating Scripts to automate routine tasks like Health checks, deploy MPs/ Maintenance Mode.
• Configue Alert monitoring like url/process/service/Event IDs/logfile/Network & custom monitoring.
• Install/Uninstall/Troubleshoot agents & Monitoring or alert configurations.
• Deployed multiple custom Management pack via MP Author Professional Tool.
• Follow ITIL framework & practices – Incident, Problem and Change Management via ServiceNow IT Service Management Suite.
• Responsible for vendor coordination, Escalated Issue for System Center Operations Manager.
• Basic understanding of PowerShell, and SQL Queries.
• Performing regular health checks on the RMS, MS and the agents.
• Creating Groups/ Notification Channels / Subscriptions / Subscribers for forwarding Alerts.
• Alert remediation procedures and IT Process documentation for IT Operations and related IT support groups.