Apply for Technical Writer Job

5+ Years Relevant Experience

• We are looking for talented and highly qualified personnel with a minimum of 6+ years of experience to join our Company as a full-time senior technical writer.
• As a senior technical writer, your responsibilities are creating, editing, and maintaining simplified user documentation, including training guides, user guides, instruction manuals, journal articles, software documentation, product documentation, tutorials, etc. technical manuals.

Responsibilities

• Work and communicate effectively with software developers, product marketing, and product managers to write and maintain high-quality documentation.
• To plan, write, edit and revise technical information and documents, including user manuals, SOWs, Contracts, general overviews, configuration/installation instructions, tutorials, test plans, and product specifications.
• Collaborate with the team of technical writers and facilitate product and software development teams.
• Assess, analyse and evaluate versatile audiences, including non-technical users, system administrators, integrators, and programmers.
• Create state of the art technical documents, including API Developer Guides, User Guides, In-Platform documentation such as welcome instructions and tooltips, Integration Guide, product documentation, and more.
• Create other client aids such as an online demo, online video, online help, guided tour, and other educational guidelines and techniques
• Transform complex documentation into simple concepts that are easy to understand by the end-users
• Study and evaluate the user feedback to retrieve information on documentation and use it to enhance usability.
• Work as an editor and build constructive criticism to ensure fluency in training documentation throughout the team.
• Analyse the metrics used for training and assess the customer feedback to align them with future investments in training.

Must have skills

• The candidate must have a bachelor’s degree in computer science or other equivalent technical fields
• The candidate must have at least 6 years (or more) of technical writing experience.
• The candidate must possess excellent writing and communication skills
• Candidates with skills and experience working with various departments (internal teams) to furnish the complete product cycle will be preferred.
• The candidate must have experience in owning and building an end-end documentation process with multiple level of reviews.
• The candidate can show their capability to adapt to a fast-paced work environment and open to work on any vertical or horizontal.
• The candidate will have to pay attention to explicit details and work on different projects simultaneously after prioritizing the tasks.
• A personality with a positive attitude and confidence to tackle challenges and good team player