Apply for Telecom - Service Management Job

8 to 10 Years of Relevant Experience

• Expertise in LTE network implementation, including base station configuration, commissioning, and optimization.
• Proven ability to handle customer interactions effectively, addressing technical queries and providing solutions related to service delivery and performance.
• Strong experience in conducting and analyzing drive testing, optimizing network performance based on real-time data.
• Deep knowledge of Radio Access Network (RAN) issues, both during the implementation phase and in post-implementation support.
• Hands-on experience with LTE tools for network monitoring, performance analysis, and issue resolution.
• Proficiency in troubleshooting LTE network issues, including signal quality, handover, and capacity management.
• Experience in coordinating with cross-functional teams, including field engineers, operations, and customer support teams, to ensure seamless service delivery.
• Ability to manage service-level agreements (SLAs) and ensure that telecom services meet or exceed customer expectations.
• Excellent communication and interpersonal skills to facilitate smooth collaboration with internal teams and external clients.