Apply for TrendMicro Migration Engineer Job

6 to 8 Years Of Relevant Experience

• TXOne Stellar Protect.
• Understand the current technology environment and support methodologies, including various stakeholders distributed globally in several regions.
• Understand the existing security controls & tools (including Endpoint Detection & Response, anti-malware and incident response).
• Collaborate with business and internal teams to assess their security needs and design customized Trend Micro Stellar Protect solutions to meet those requirements.
• Update and deploy policies and tasks required for migration and operations, in alignment with the existing security controls.
• Understand migration flow and tasks that will be used to migrate devices to TM stellar Protect.
• Execute the migration workflow of McAfee Application control solution to Trend micro Monitor status of migration tasks and report and fix failures, together with implementation and architecture teams.
• Leverage native OS tools (like Top, LsOF, Netstat, VMstat, iotop, iostat and more) to monitor, triage, isolate and troubleshoot issues.
• Leverage OS tools (like sysinternals, WPA and more) to monitor, triage, isolate and troubleshoot issues.
• Explain the issue in a simple and understandable manner to stakeholders (including end-user, operations manager, desktop support technicians, desktop architects).
• Document process flows and procedures as required in a simple and easy-to-follow fashion send weekly status report to supervisors.
• Experience in at least two Application control implementation projects with mandatory experience in onboarding workstreams.
• Proven experience (3+ years) as a Trend Micro Stellar Protect Engineer.
• At least 6 years of experience in L2/L3 support and understanding of common corporate IT issues.
• Deep knowledge of OS internals for Windows OS.
• Deep knowledge of networking concept (routing, switching, proxy, firewall).
• Deep knowledge of Windows tools like Sysinternal utilities and Windows Performance Analyzer and hands-on experience applying it to monitor and troubleshoot issues.
• Proficient in the usage of Trend Micro APIs.
• At least 1 year of experience in McAfee ePO console operations.
• Experience in Mcafee application control.
• Experience in migration from McAfee App control to TM stellar Protect.